PRIVACY POLICY
Donovan Individual and Family Counseling Services, Inc.
We recognize you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Donovan Individual and Family Counseling Services, Inc. may collect from you, and how it is used. By using our website, https://www.scottdonovanmarriagefamilytherapy.com, you are accepting the practices described in this policy.
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Information Collection
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We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, your operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
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Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
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Information Use
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We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
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(“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Donovan Individual and Family Counseling services collects and uses information about you when you opt-in to receive SMS messages from us.
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Information We Collect
When you opt-in to receive SMS messages, we collect:
Your phone number
Consent to send SMS messages
Your email address
Your basic contact information
Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.
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How We Use Your Information
We use your information to:
Send you the SMS messages you’ve opted in to receive
Provide updates, promotions, or other relevant content based on your preferences
Choices and Controls
To operate our business
Disclosures of Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
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Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.
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How to Contact Us
You can reach us by texting the word HELP for support to 760-961-5370. You may also contact us directly at information@scottdonovanlmft.com
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Security
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We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
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If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
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Cookies
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We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
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Sharing
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We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:
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Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
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Protect and defend the rights or property of our Website and related properties
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Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
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Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
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Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
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Links
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This Website may contain links to other sites. Please be aware we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
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From time to time our site may request information via surveys, forms, or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age). Contact information will be used to notify the winners and award prizes. Survey and form information will be used for purposes of monitoring or improving the use and satisfaction of this site.
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Consent
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By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 760-961-5370, through email at information@scottdonovanlmft.com or via mail at Attn: Scott Donovan, 18888 Highway 18, Suite 106, Apple Valley, CA 92307